** In orders Please use: YOUR NAME for orders (NO business names/maiden names/alternate names),
Your Phone, and Your Email. Thank you! **
** International Shipping Orders: For items other than shoes, please order online as usual. Note There are increased shipping costs for International shipping of shoes. Please see details on Shoe page. Note also that Domestic Orders may also be drop shipped from Germany.
Large items - such as pads and surcingles - will be drop shipped to you from Germany.
Any smaller items ordered with Large Items will be included in the shipment.
Smaller items ordered separately may be sent from California or from Germany.
Shipping charges usually remain unchanged from what PayPal charges on the Pegasus website.
** Return Policy **
When returning an item, please enclose a note explaining the return.
If PVS makes a mistake in shipping, PVS will cover the shipping costs for the return, and the new item.
Otherwise, you will be responsible for the return shipping cost.
FOR SHOES: you will need to enclose a check for $10.00 for shipping/handling of the replacement shoes.
FOR ALL OTHER ITEMS: please contact Kitchy at 831-475-8679 or email at email@example.com.
Send any return items to: 2643 Old San Jose Road, Soquel, CA 95073
Thank you for your business. You are an appreciated customer!